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FAQ

How does the Boot Brush work? 
The Boot Brush has been designed and built to allow the user to easily clean their dirty or muddy football boots or sports footwear. With the repeated actions of scrubbing away dirt or mud and squeezing the body for water flow, cleaning your boots has never been this quick and easy to do. Please refer to our How To page for simple steps to follow and check out the videos of the Boot Brush in action.

Where can I use the Boot Brush? 
You can use the Boot Brush on any football, AFL and rugby boots. As well as other sports footwear including golf shoes, tennis shoes, trail running shoes, hiking boots or gum boots. 

Can anyone use the Boot Brush? 
We recommend that anyone from ages 8 years+ can use the Boot Brush. It has been designed with children in mind to allow them to use the device themselves. It is lightweight and will fit comfortably in the users hand. As with anything new, the more you use it the easier and more efficient it becomes.

Can I use hot water in the Boot Brush?
No, the Boot Brush is designed to be used with cold water only.

Can I add a generic liquid washing detergent to the Boot Brush?
You can, but we don’t recommend doing so. A generic liquid washing detergent isn’t a product we recommend to use for cleaning your boots and can cause damage to your boots.

Is the Boot Brush safe to use?
Provided the Boot Brush is used for what is has been designed for, which is cleaning your sports boots/footwear, yes absolutely!

Does the Boot Brush leak?
The Boot Brush is designed to be leak resistant. We have incorporated a leak resistant valve and cap in the design.

Can I prefill my Boot Brush at home before I leave for my activity?
Yes you certainly can. Provided it is stored upright during your travel and not somewhere it can be knocked over or squeezed accidentally.

Is the Boot Brush designed for left or right-handed people?
The Boot Brush can be used with either hand.

How do I keep my Boot Brush clean and free of mould?
It is important to let your Boot Brush air dry after use and rinse the bristles under water to keep them clean also.

Do you sell the bristle heads separately?
No we don’t, if you require new bristles then you will need to order a new Boot Brush.

Do you accept wholesale orders?
Yes we do. Please refer to our Wholesale | Stockist page and follow the prompts. Once you have submitted your request, Boot Lab 101 customer care expert will contact you to assist with your enquiry further.

Can I be a stockist for Boot Lab 101 products?
Yes you can. Please refer to our Wholesale | Stockist page and follow the prompts.  Once you have submitted your request, a Boot Lab 101 customer care expert will contact you to assist with your enquiry further.

What type of payments do you accept?
We accept Master Card, Visa, American Express, PayPal and Apple Pay.

Do you ship internationally?
Yes we do, please refer to our Delivery & Returns page policy.

When will I receive my Australian domestic order purchase?
Please refer to our Delivery & Returns page policy.

I didn’t receive my order, what should I do?
Please get in touch with us through our Contact page. Please refer to our Delivery & Returns page policy for more details.

I received a faulty/damaged order, what should I do?
Please get in touch with us through our Contact page. Please refer to our Delivery & Returns page policy for more details.

Where can I direct any other queries or questions I have?
For all enquiries related to our product, please refer to our Contact page.